First Time Customers
We've made shopping and ordering so easy that customers throughout the world have already bought books, dvds, and more! The links below will give you a quick overview of Thats-Impossible.com. If you're new to the Internet, go straight to Navigation Tips for helpful hints on using the site with ease.
| 1. Find
What You Want 2. Delivery Times 3. Security Guarantee 4. Pricing |
5. Place
an Order 6. Customer Rights/Privacy Notice 7. Navigation Tips |
1. Find What You Want
Our store is growing every day, and we don't want you to miss out on a
single thing. Visit our Search Guide for a quick tour of how to search and explore
at Thats-Impossible.com.
2. Delivery Times
To find out when your order will arrive, you need to consider the availability and the shipping option you selected. Here's the equation we use:
Availability + Shipping Time = Total Delivery Time
For example, most items on our site have 24-48 hour availability. If you select standard domestic delivery, your shipping time will be 3 to 7 business days, depending on where you live. This means your total delivery time will be 1- 2 days (availability) + 3 to 7 days (shipping time). So you can expect to receive your shipment at your front door 4 to 9 days after you place your order. Click here for more information about shipping times according to shipping method.
International customers: Delivery to other than the United States takes longer and is determined by Product Availability plus selected delivery method.
3. Security Guarantee
Shopping at Thats-Impossible.com is safe and guaranteed. Join our customers who have safely shopped with us without credit card fraud. Click here to find out more about how Thats-Impossible.com guarantees safe credit card transactions.
4. Pricing
The total cost of your order is equal to the price of your items plus shipping cost and appropriate sales tax. (Only Texas State residents pay a sales tax when buying at Thats-Impossible.com.)
Click here to see our shipping costs according to shipping method.
Note: Our system will automatically charge your credit card when you place your order. This is part of our Credit Card processing companys fraud protection system.
5. Place an Order
Ordering at Thats-Impossible.com is fast and secure. Click here to learn more about our security guarantee. Just follow these five simple steps to place your order.
- To add an item to your shopping cart, click the Add to Shopping Cart
button on any item's detail page.
- When you're finished shopping, click the shopping cart icon at the
top-right corner of your screen.
- Next, click the Checkout button.
- Fill out the online order form.
- Click the button which reads Click Here to Send Us Your Order and you're officially done!
Thats-Impossible.com will send you an order confirmation via e-mail. An account is automatically created for you once you place your first order so you won't have to enter all the information again when you order next.
6. Customer Rights/Privacy Notice
-
The Thats-Impossible.com Safe Shopping Guarantee protects you while you shop at Thats-Impossible.com, so that you never have to worry about credit card safety.
We guarantee that every transaction you make at Thats-Impossible.com will be 100 percent safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Thats-Impossible.com. Read the details of this policy.
- No obligation. Our Personal Notification Service
-- Thats-Impossible.com Magic News Letter--is provided free of charge, and you are under no obligation to buy anything. - Unsubscribing. You can unsubscribe or change your subscription to
any of our Personal Notification Services at any time. Simply visit
the News Letter Subscription page to modify
your subscriptions online.
- Thats-Impossible.com Updates. As a customer, subscriber, or contest
entrant, you will occasionally receive e-mail updates about important
functionality changes to the Web site, new Thats-Impossible.com services,
and special offers we think you'll find valuable. But if you'd rather
not receive them, please email us at Customer
Service to change your preferences.
- Privacy. Thats-Impossible.com knows that you care about how information about you is used and shared, and we appreciate the trust that you place in us. That's why we post a Privacy Notice in our store. Simply stated, our Privacy Notice explains what information we collect from you, how we use that information, and what choices you have with respect to that information. For more details, please read the Thats-Impossible.com Privacy Notice.
7. Navigation Tips
To shop our store with ease, simply use the navigation bars at the top and bottom of each page. Our top navigation bar is divided into three sections:
The main bar shows buttons to link to the various Category areas within our store (you'll only see links to the areas within the store you're visiting at that time).
Below our main Navigation Bar you will find links to content on our site and to your account information.
To the left you will find a search box that you can use to search our online catalog.
Other navigation tips:
- Blue type indicates a link. Like the navigation bar, links are connections to other parts of the store.
- Clicking the "back" button on your browser's toolbar will return you to the previous page.
- Use the gray scroll bar on the right side of your screen to move up and down through the current page.
Still have questions? Visit our Customer Service .
If not, head back to our home page and get ready to shop!
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