Thats-Impossible.com

At Thats-Impossible.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you sign up for our Thats-Impossible.com Newsletters, we need only an e-mail address--which we use to send the information you requested.
When you submit a customer review, we also ask for your e-mail address, although you can choose not to have your e-mail address displayed with your review.
When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
We personalize your shopping experience by using your purchases to shape our recommendations about the Magic Books, Nutcrackers, and other merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Thats-Impossible.com services, and special offers we think you'll find valuable. If you would rather not receive this information, email us at CustomerService to change your preferences. Make sure to change your preferences for each account or e-mail address you have left with us.
When you create a Wish List, we ask for your name, shipping address, and an optional personal description. We use your name and personal description to identify your Wish List; we use your name and shipping address to process and fulfill your Wish List orders. You can also choose to provide e-mail addresses of friends and family with whom you would like to share your list. We'll e-mail the recipients that you choose to tell them about your Wish List and its contents, and how they can easily access it. Thats-Impossible.com will not disclose or send promotional e-mails to those recipient addresses provided only to the Wish List service.
We have recently developed relationships with a select group of high-quality online stores, and if you shop at these stores by using a link from our store to theirs or by participating in a joint promotion (for example, we may send you a complimentary gift certificate or coupon for use in their stores), we may receive aggregate or otherwise anonymous statistical information about your shopping trip to these stores. We treat this information with the same care as we treat other information that you entrust to Thats-Impossible.com, and it is fully protected by our privacy policy.

How does Thats-Impossible.com protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as storing items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will Thats-Impossible.com disclose the information it collects to outside parties?
Thats-Impossible.com does not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to CustomerService. (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, Thats-Impossible.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Thats-Impossible.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Thats-Impossible.com, our users, or others.

How does Thats-Impossible.com allow customers to update or change the information it collects?
You may update or change information related to your Thats-Impossible.com account by accessing the Your Account section of the Web site with your account logon and password. For other questions related to updating or changing your account information, please send e-mail to CustomerService.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Thats-Impossible.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to CustomerService. Remember to change your preferences for each of the e-mail accounts you have given us.

Your consent
By using our Web site, you consent to the collection and use of this information by Thats-Impossible.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think
Thats-Impossible.com welcomes your questions and comments about privacy. Please send e-mail to CustomerService.